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Web Caching FAQs

Q1. What is web caching?

Q2. What are the benefits of web caching?

Q3. How is web caching different from browser caching?

Q4. Do I still need caching if I have a high bandwidth broadband connection?

Q5. What are the cost justifications for employing a web caching appliance?

Q6. How is the freshness of content controlled with a web caching appliance?

Q7. How does web caching work with real-time dynamic content?


ContentCache FAQs

Q1. What web caching solutions are available from Avantis?

Q2. What is proactive caching?

Q3. Can ContentCache be used to host e-learning packages from content providers and publishers?

Q4. What is the caching technology that powers ContentCache?

Q5. What is the performance of ContentCache web caching appliances?

Q6. What 'realworld' performance increases can a school using ContentCache™ expect?

Q7. What are the advantages of ContentCache™ over a normal server running Windows 2003 Server and ISA Server 2000?

Q8. What are the advantages of ContentCache™ over a Linux base web caching appliance running squid?

Q9. What network environments can ContentCache™ support?

Q10. Can ContentCache™ be expanded to increase storage capacity?

Q11. Can ContentCache be purchased as a Managed Service?




Web Caching FAQs

Q1. What is web caching?

A. A web cache is a device attached to the local network that stores web pages visited by its users so that when the page is next requested it can be served from the cache rather than from the internet. This saves the delays of requesting and retrieving data from the original site and dramatically reduces bandwidth consumption.
For example, delivery of a 100KB web page from the originating server to the end user would take about 17 seconds over a 56Kbps modem or 7.8 seconds over a dual channel ISDN connection, even with no traffic congestion at the ISP or on the Internet backbone (this is never the case). However, when caching is employed this same page would be delivered from the caching appliance to the end user in about one tenth of a second regardless of Internet traffic conditions.


Q2. What are the benefits of web caching?

A. The main benefits of web caching are:


• Dramatic reduction in the time required to view a web page


• Accelerated access to high bandwidth e-learning content – with or without a broadband connection (local hosting of e-learning content can provide up to 1000 percent performance improvement)


• Reduction in bandwidth usage (by caching frequently requested content, dynamic caching can decrease bandwidth usage by 40 percent)


• Optimisation of existing network bandwidth – freeing up the connection for other bandwidth intensive activities


• More cost effective option than upgrading to a faster internet connection


• Content can be provided to users even when the source for the content is offline or unavailable


Within a school environment, repeat visits to the same Web sites are very frequent. Typically up to 90% of internet traffic is generated by pupils requesting the same web content more than once – making caching particularly advantageous.


Q3. How is web caching different from browser caching?

A. Internet browser applications allow users to cache web content as files on their local hard disk. This method serves one user well, but does not benefit other users on the same network accessing the same web sites. By contrast, web caching allows web content to be stored and shared on a local network appliance, benefiting all users on the network.



Q4. Do I still need caching if I have a high bandwidth broadband connection?

A. For schools or businesses that already have very fast internet connections, web caching can offer improvements in performance because it effectively removes upstream contention and all the interaction delays associated with traversing the internet (typically 10-20 hops between the user’s web browser and the origin server). Therefore, it will take longer for web content to travel through the internet than the near instantaneous LAN delivery when caching is deployed.


As new e-learning applications become available, users are starting to expect more video in their content and this typically increases the per-user bandwidth requirement by as much as 10 times. Even with infinite bandwidth and zero congestion, a typical media-rich web page (containing perhaps 50 objects) would take around 10 seconds to form due to the hundreds of transactions required.

Although connection speeds and router technology are improving, Internet congestion is getting worse, not better. In fact, projected figures show that internet usage will always exceed speed of available bandwidth.



Q5. What are the cost justifications for employing a web caching appliance?

A. Time spent waiting for web pages to load is not productive. If this waiting time is reduced, there are demonstrable cost savings. In addition, the bandwidth economy realized through the use of a caching server will in many cases allow schools and businesses to avoid upgrading to a more expensive higher bandwidth Internet connection.



Q6. How is the freshness of content controlled with a web caching appliance?

A. Caching systems must ensure that users always receive identical content to what would have been delivered had the request been forwarded to the originating server via the internet. Web servers deliver a ‘caching directive’ with their web pages that determine how long content is to be cached. For example, the directive may instruct the web caching appliance not to cache the content or for the content to time-out after a period of time. A professional web caching solution, such as the Avantis ContentCache™ ? will follow the originating server’s caching directive when setting all attributes of cached content to ensure that content is always ‘fresh’ and identical to the originating server. If required, ContentCache™ ? can also be configured to determine how often the content should be re-loaded e.g. on a daily, weekly or monthly basis.



Q7. How does web caching work with real-time dynamic content?

A. Many of the objects that make up a given web page are static and can therefore be cached. Other objects on a page can be dynamic and should never be cached for example, share prices. With caches, only a few dynamic objects need to be retrieved from the origin server while the static objects are fulfilled locally. This method provides an effective way of increasing performance while maintaining real-time data.



ContentCache FAQs

Q1. What web caching solutions are available from Avantis?

A. The Avantis ContentCache™ range of web caching appliances has been developed specifically for the education sector. Three different models are available to suit the performance and capacity requirements of Primary schools, Secondary schools and Colleges. All models are available in tower or rack-mount versions.



Q2. What is proactive caching?

A. Proactive caching or pre-caching is the ability to cache content ahead of time. For example, ContentCache™ can be configured to pre-fetch web pages so that the content is immediately available from the cache the first time it is accessed. ContentCache™ can also be configured to schedule the download of content when internet usage is low e.g. overnight or at other off-peak times.



Q3. Can ContentCache be used to host e-learning packages from content providers and publishers?

A. ContentCache™ supports local content hosting and is compatible with all of the major content providers’ material. E-learning packages can be pre-loaded onto ContentCache™ (downloaded via the internet, installed from a CD/ DVD or pre-installed before shipment) and configured to receive automatic updates to content so that the material is always fresh. ContentCache™ is available with up to 220GB hard disk capacity and has the capability to store and deliver multiple e-learning packages.



Q4. What is the caching technology that powers ContentCache?

A. ContentCache™ is powered by Microsoft Internet Security and Acceleration (ISA) Server 2000. Microsoft ISA Server offers proven technology for best of class caching, high performance and high reliability, offering many advantages compared to proprietary and Squid based solutions:

•  Industry-Leading Web cache Performance
ISA Server is over 11 times faster than its predecessor, Microsoft Proxy Server 2.0 and demonstrated industry-leading Web cache performance in the Third Annual Cache-Off, finishing in the top tier in a field with 31 other entries and ranking first in the price/performance category.



Q5. What is the performance of ContentCache web caching appliances?

A. The performance of web caching solutions is normally measured by the number of requests/second that can be handled by the appliance. The ContentCache™ range has been optimised to meet the different performance requirements of Primary schools, Secondary schools and Colleges. ContentCache™ 310 can cope with up to 175 requests/sec, ContentCache™ 320 up to 300 requests/sec and ContentCache™ 340 up to 800 requests/sec.



Q6. What ‘real world’ performance increases can a school using ContentCache™ expect?

A. With ContentCache™ deployed in dynamic (‘reactive’) caching mode only, a school will automatically achieve between 35% and 50% bandwidth saving (performance improvement). This affect is known as ‘internet acceleration’ and gives the immediate impression that the school has a much faster internet connection.

With ContentCache™ deployed in ‘proactive’ caching mode and/or set-up to locally host e-Learning packages, a school will typically achieve up to 1000% (10 times) performance improvement. This is because web content is being served instantaneously from ContentCache™ on the school LAN rather than the internet.



Q7. What are the advantages of ContentCache™ over a normal server running Windows 2003 Server and ISA Server 2000?

A. ContentCache™ offers many advantages over a normal server running Windows 2003 Server and ISA Server 2000:

a) ContentCache™ is a hardened, dedicated purpose appliance


• There is no need for a screen and keyboard except for a 5 minute install

• No additional software can be installed on ContentCache™ which increases resilience and reliability

• Caching is a high performance application and is best run on a dedicated platform without other software to degrade the performance

• ContentCache™ provides automatic download and installation of Microsoft security patches approved by Avantis

• ContentCache™ hardware has been stress tested to match the application for optimum performance and reliability

b) ContentCache™ has a user friendly Web administration interface. This includes Administrator menus, Teacher content planner menus and Pupil content menus. This is much easier to configure and manage than ISA Server and Windows management.

c) ContentCache™ can be deployed and installed in 5 minutes - compared to hours or days if a customer goes it alone.

d) ContentCache™ has many enhancements on the basic ISA Server 2000 software including:

• Teacher and Pupil web login

• Local content hosting and various content ingestion techniques

• Enhanced pre-caching techniques

• Support for manifest lists

• Reporting

• Filtering system integration options

• True streaming media support

• "Central Management" software to allow publishers or LEAs / School Districts to manage groups of ContentCaches


Q8. What are the advantages of ContentCache™ over a Linux based web caching appliance running Squid?

A. ContentCache™ offers many advantages over a Linux appliance running Squid:

a) ContentCache™ integrates fully as a member server into Microsoft Active Directory and Microsoft Domains.


• Reports generated by ContentCache™ utilise Active Directory User Descriptions to provide clear and granular reporting on user/group usage

• Active Directory Groups can be used within the ContentCache Web Admin interface to provide more stringent filtering control and access to web content

Linux based solutions that claim to have ADS support use a rudimentary “Get Name” function which lacks the richness offered by ContentCache’s full ADS integration.

b) ContentCache™ is based upon Windows 2003 Server and inter-operates reliably with other Windows based Servers and PCs

c) Windows Server 2003 Server and ISA Server 2000 are professionally designed and professionally benchmarked solutions that beat Squid based Linux solutions on performance when compared on like for like hardware. In a performance test carried out by Veritest of Windows Server 2003 vs. Red Hat Linux Advanced Server 2.1 in April 2003, Windows delivered between 66 and 100% better file server performance depending on hardware platform.

d) ContentCache™ is based upon Windows Server 2003 for which Microsoft’s primary development goal has been resilience and reliability. Microsoft has a large team of rapid response engineers who provide MS Security Patches rapidly to fix any emerging security threat. ContentCache™ automatically downloads and installs all new patches pre-qualified by Avantis. There is no equivalent for Linux based solutions.

e) ContentCache™ provides a future proof investment because it will automatically benefit from any new Microsoft technology developed for the Windows platform. These solutions are professionally engineered and tested by Microsoft and their partners. With Linux and Squid, support for new technologies usually depends on the Open Source community.

f) ContentCache™ is simple to install, set-up and administer. Recent studies of Linux vs. Windows for server applications have shown that the TCO of Windows is lower than for Linux despite the fact that the up front cost for Linux is lower.

Q9. What network environments can ContentCache™ support?

A. ContentCache™ can be used in all network environments that support TCP/IP including Windows, MAC, UNIX and Linux. ContentCache™ is built on Windows 2003 Server and provides complete integration with all Windows networks including Active Directory and Microsoft Domains.

Q10. Can ContentCache™ be expanded to increase storage capacity?

A. All ContentCache™ models can be doubled in capacity. This is a return-to-base service that can only be undertaken by Avantis.

Q11. Can ContentCache™ be purchased as a Managed Service?

A. Avantis offers a Managed Service to UK schools for ContentCache™ . The Managed Service includes Installation, Support, On-Site Maintenance and Software Maintenance. Schools must purchase the Managed Service for a minimum three year term. Other Managed Service agreements are available for ContentCache™ through Avantis UK Education Partners.

 
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