Avantis offers technical support to its end-users via the following mechanisms.
- Knowledge Base
- Frequently Asked Questions (FAQ)
- Support Incident Handling
- Authorisation Key Retrieval
- View registered products
- Product Registration
These can be accessed from the Support Help Desk menu at the bottom of the page.
As a courtesy to old customers, Avantis Systems has opened up the knowledge base and FAQ to website guests. However, please note that by registering your product and logging in you will get access to additional information.
Avantis Systems is NOT able to provide telephone technical support to end-user customers except for Local Authority customers holding active maintenance agreements, in which case, telephone support contact details will have been provided directly to you.